The time between guests is often the only chance to see the property before the next arrival. This is not a professional building inspection. It is a practical visual property-condition check performed during the turnover so hosts and managers can respond to visible issues quickly.
Visible Damage and Missing Items
Turnover teams can flag what they can see while resetting the property. The goal is clear reporting, not assigning blame or diagnosing hidden problems.
- Broken decor, furniture, or fixtures
- Missing remotes, keys, kitchen items, or guest materials
- Damaged blinds, curtains, bedding, or towels
- Stains on sofas, rugs, mattresses, linens, or walls
Noticeable Maintenance Concerns
A cleaner should report visible or obvious problems discovered during normal turnover work. If the issue needs technical evaluation, the host or manager can decide the next step.
- Visible plumbing leaks or water around fixtures
- Slow drains noticed during cleaning
- Lights not working
- Loose handles or broken hardware
- Appliances or electronics that appear damaged or out of place
Supplies and Guest Essentials
Condition checks should include guest-facing inventory. Low stock is easier to solve before check-in than after a guest has already arrived.
- Bathroom paper and soap
- Kitchen paper goods and trash bags
- Coffee, tea, and dish supplies where included
- Towels, linens, and extra bedding where applicable
Photo Documentation
Photos are most useful when they are consistent. Completion photos can show the guest-ready result, while separate exception photos can document visible damage, missing items, or unusual conditions.
- Bedroom presentation
- Bathroom vanity and shower
- Kitchen counters and sink
- Living area and entry
- Specific issue photos when needed
What This Check Is Not
A turnover property check is not a professional inspection, code review, or maintenance diagnosis. It is a visual reporting step that helps hosts and property managers know what was noticed during the reset.
A good turnover check documents visible condition, supplies, and presentation without claiming to be a professional building inspection.